Frequently Asked Questions
What types of quartz glass products do you offer?
We provide a full range of high-quality quartz glass products, including quartz tubes, plates, rods, sand, windows, crucibles, boats, flanges, beakers, and specialized glass instruments. Custom shapes and sizes are also available to meet specific application requirements.
What industries use your quartz glass products?
Our quartz glass is widely used in semiconductor manufacturing, optoelectronics, chemical processing, laboratory equipment, high-temperature furnaces, UV/IR optical systems, and solar energy applications.
What are your typical lead times and minimum order quantities?
Standard products in stock can usually be shipped within 3–7 working days. Customized products typically require 2–4 weeks depending on complexity and volume. MOQ for custom orders is generally 25 pieces.
Can you produce custom quartz glass products?
Yes. Our experienced team can manufacture quartz glass components according to your designs, including custom dimensions, shapes, holes, surface finishes, and optical coatings. We work closely with customers to ensure precise specifications are met.
What is your quality assurance process?
We maintain strict quality control from raw material selection to final inspection. All products are inspected for purity, dimensional accuracy, surface quality, and optical performance. We comply with international standards including RoHS and ISO9001.
How do you handle shipping and payment?
We ship worldwide via DHL, FedEx, EMS, or your preferred courier. Payment options include T/T, PayPal, secure payment, and trade assurance. Our team can assist with shipping arrangements and ensure safe packaging for delicate quartz glass products.